GDPR — Data Protection

Track3 is committed to complying with the General Data Protection Regulation (GDPR) of the European Union. This page summarises your rights and how we handle your personal data.

Data controller

Track3 is the data controller responsible for your personal data. You can contact us at soporte@track3.es for any data-related request.

Legal basis for processing

We process your personal data on the following legal bases: execution of a contract (to provide our services), your consent (for optional features and marketing), and our legitimate interests (to improve our platform and ensure security).

Your rights under GDPR

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can ask us to correct inaccurate data.
• Right to erasure ("right to be forgotten"): You can request deletion of your data, subject to certain conditions.
• Right to restrict processing: You can ask us to limit how we use your data.
• Right to data portability: You can request your data in a structured, machine-readable format.
• Right to object: You can object to processing based on legitimate interests or direct marketing.
• Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time.

Data retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will erase your data within 30 days, except where we are required to retain it by law.

International transfers

Your data is stored on servers within the European Economic Area. If any data is transferred outside the EEA, we ensure appropriate safeguards are in place in compliance with GDPR.

How to exercise your rights

To exercise any of your GDPR rights, please contact us at soporte@track3.es. We will respond within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.